Benefits of ScopServ in Customer Service

Great readĀ from our Sales Development Consultant on how ScopServ can improve your Customer Service calls More customer focused approach in handling queries, which will positively affect customer service & satisfaction. Retention of and identification of the best floor agents relating to customer complaints/ claims/ compliments/ requests. Increase customer retention by monitoring post-sale services and escalation…

Why Scopserv

We often wonder how to make a decision between the many PBX Solutions on the market. Its a tough decision as the VoIP world is growing and so are many more capable and competitive solutions. Thanks to one of our Sales Development Consultants, we can now have a brief indication of why an organisation would…