World AIDS Day – 1 Dec 2017

Increasing Impact through Transparency, Accountability, and Partnerships The first two official AIDS deaths in South Africa were recorded in 1982 with the first case having being discovered in West Africa in 1930. For almost a century now, the world has worked tirelessly to defeat this epidemic and it seems we are getting closer to this…

ScopServ Administrator Training

ScopServ offers its resellers and clients various basic and advanced training programs. The goal is to provide ScopServ partners with appropriate knowledge and superior technical skills on ScopServ products so they can service their customers. Pre-scheduled training is available every quarter or more depending on volumes. Such training courses can also be available upon request. If…

Benefits of ScopServ in Customer Service

Great read from our Sales Development Consultant on how ScopServ can improve your Customer Service calls More customer focused approach in handling queries, which will positively affect customer service & satisfaction. Retention of and identification of the best floor agents relating to customer complaints/ claims/ compliments/ requests. Increase customer retention by monitoring post-sale services and escalation…