We often wonder how to make a decision between the many PBX and Contact Center Solutions on the market. Its a tough decision as the VoIP world is growing and so are many more capable and competitive solutions. Thanks to one of our Sales Development Consultants, we can now have a brief indication of why an organisation would choose ScopServ.
- ScopServ offers end to end solutions in the PBX and Contact Centre Industry. We have ScopTEL IP PBX for medium to large enterprises looking for world class call centre and then xCally Motion for you Contact Center needs encompassing Omni Channel Software, Dialer and a myriad of native integrations.
- All our software can be configured onto your VM, eliminating the cost of hardware, or take the easy cloud options we offer
- ScopTEL PBX and xCally Omni Channel Contact Center Software can integrate into your existing CRMs, Ticketing Systems, ERPs and other hardware devices seamlessly. CLICK HERE for more details
- The software we offer is represented in over 60 countries globally.
- Scopserv’s client list boasts some of the biggest and most reputable companies’ as testimony to its integrity to deliver on promises.
- Scopserv uses the most cost effective, least cost routing techniques to keep implementation costs at a minimum level
- Scopserv has superior knowledge of call-center and contact center necessities due to the many years of trial & tribulation. With the help of a global team of Developers, we keep our software updated with latest customer needs as these continuously evolve
- Scopserv has reputable partners in the call-centre industries who assist the company to deliver the most beneficial solutions to its client geared for growth
- Scopserv has a 24/7 support desk and a well-established online ticketing system
- Scopserv is an OEM of the solution presented and uses API/ SDK technology to develop custom made solutions for maximum results
- Over the past 14 years, Scopserv has achieved a 95% retention rate due to their future orientated approach. (Testimonials & Client lists can be provided if required)
There’s plenty more to go on as we have more than 30 pages of features. Don’t be left behind in this evolving journey of VoIP.
Find out more by visiting our website on: https://www.scopserv.co.za/